The perfect addition to your care team

Virtual clinical care that supports your health goals

Lumina Care works alongside your existing doctors, nurses, and specialists to provide extra support when you need it most. Our clinicians connect with you virtually to help with your care plan, provide timely visits during nights, weekends, and holidays, and resolve any emerging changes in your health.

Contact us

How we care for you

Lumina360 Care Analysis Dashboard

Lumina360 provides real-time insight into your facility’s compliance and care needs across your patient population. Easily identify opportunities to improve care delivery, track KPIs that match CMS and DOH requirements, and vastly reduce the time it takes to gather information needed to make decisions about your facility.

After-Hours
Telehealth (AHTH)

Our AHTH program provides timely clinical coverage during off-hours (nights, weekends, and holidays) to reduce transfers to hospitals. We prioritize treating in place to reduce risk and disruption to care and integrate with care teams to streamline clinical handoffs.

Chronic Care Management (CCM)

Our Chronic Care Management (CCM) program is a structured, evidence-based, and proactive approach that integrates with your care team. We coordinate directly with onsite clinicians, administrators, and PCPs to ensure care plans evolve, opportunities are identified, and chronic conditions are actively managed.

Behavioral Health Integration (BHI)

Our Behavioral Health Integration (BHI) program combines psychiatric expertise, clinical coordination, and EMR-driven visibility to ensure behavioral health is monitored and supported continuously. Our approach to BHI improves documentation and support earlier interventions that help broader health outcomes.

Telepsychiatry

Board-certified psychiatrists and mental health NPs deliver integrated telepsychiatry services that work in sync with primary care. Our Telepsychiatry program improves access, reduces inappropriate medication use, and eases staff burden.

Collaborative Care Management (CoCM)

Collaborative Care (CoCM) is an evidence-based approach that brings psychiatric expertise, care management, and primary care together through a structured, accountable care model. Our CoCM program coordinates team-based treatment to improve symptoms and outcomes.

Transitional Care Management (TCM)

Our Transitional Care Management (TCM) program reduces readmissions by supporting patients as they return home with coordinated care, discharge planning, and care delivery.

How we care for you

Lumina360 Care Analysis Dashboard

Lumina360 provides real-time insight into your facility’s compliance and care needs across your patient population. Easily identify opportunities to improve care delivery, track KPIs that match CMS and DOH requirements, and vastly reduce the time it takes to gather information needed to make decisions about your facility.

After-Hours
Telehealth (AHTH)

Our AHTH program provides timely clinical coverage during off-hours (nights, weekends, and holidays) to reduce transfers to hospitals. We prioritize treating in place to reduce risk and disruption to care and integrate with care teams to streamline clinical handoffs.

Chronic Care Management (CCM)

Our Chronic Care Management (CCM) program is a structured, evidence-based, and proactive approach that integrates with your care team. We coordinate directly with onsite clinicians, administrators, and PCPs to ensure care plans evolve, opportunities are identified, and chronic conditions are actively managed.

Behavioral Health Integration (BHI)

Our Behavioral Health Integration (BHI) program combines psychiatric expertise, clinical coordination, and EMR-driven visibility to ensure behavioral health is monitored and supported continuously. Our approach to BHI improves documentation and support earlier interventions that help broader health outcomes.

Telepsychiatry

Board-certified psychiatrists and mental health NPs deliver integrated telepsychiatry services that work in sync with primary care. Our Telepsychiatry program improves access, reduces inappropriate medication use, and eases staff burden.

Collaborative Care Management (CoCM)

Collaborative Care (CoCM) is an evidence-based approach that brings psychiatric expertise, care management, and primary care together through a structured, accountable care model. Our CoCM program coordinates team-based treatment to improve symptoms and outcomes.

Transitional Care Management (TCM)

Our Transitional Care Management (TCM) program reduces readmissions by supporting patients as they return home with coordinated care, discharge planning, and care delivery.

How we care for you

Lumina360 Care Analysis Dashboard

Lumina360 provides real-time insight into your facility’s compliance and care needs across your patient population. Easily identify opportunities to improve care delivery, track KPIs that match CMS and DOH requirements, and vastly reduce the time it takes to gather information needed to make decisions about your facility.

After-Hours
Telehealth (AHTH)

Our AHTH program provides timely clinical coverage during off-hours (nights, weekends, and holidays) to reduce transfers to hospitals. We prioritize treating in place to reduce risk and disruption to care and integrate with care teams to streamline clinical handoffs.

Chronic Care Management (CCM)

Our Chronic Care Management (CCM) program is a structured, evidence-based, and proactive approach that integrates with your care team. We coordinate directly with onsite clinicians, administrators, and PCPs to ensure care plans evolve, opportunities are identified, and chronic conditions are actively managed.

Behavioral Health Integration (BHI)

Our Behavioral Health Integration (BHI) program combines psychiatric expertise, clinical coordination, and EMR-driven visibility to ensure behavioral health is monitored and supported continuously. Our approach to BHI improves documentation and support earlier interventions that help broader health outcomes.

Telepsychiatry

Board-certified psychiatrists and mental health NPs deliver integrated telepsychiatry services that work in sync with primary care. Our Telepsychiatry program improves access, reduces inappropriate medication use, and eases staff burden.

Collaborative Care Management (CoCM)

Collaborative Care (CoCM) is an evidence-based approach that brings psychiatric expertise, care management, and primary care together through a structured, accountable care model. Our CoCM program coordinates team-based treatment to improve symptoms and outcomes.

Transitional Care Management (TCM)

Our Transitional Care Management (TCM) program reduces readmissions by supporting patients as they return home with coordinated care, discharge planning, and care delivery.

What Lumina Care does for patients and families

We are a clinical team that provides telehealth care over the phone or through video calls. Most often, we provide care for individuals at a skilled nursing facility, senior living community, or while they are recovering at home from a hospital stay. Wherever we work, we are a seamless extension of your primary care team.

Our goals:

  • Help you get the right care at
    the right time

  • Reduce unnecessary trips to emergency rooms or the hospital

  • Support your physical and emotional well-being

  • Keep patients, family, and care teams well-informed

If you see Lumina Care in your chart or hear our name from your nurse or doctor, it means your providers have chosen us as an additional layer of support.

What to expect during a virtual visit

If a Lumina Care visit is scheduled for you, a nurse or staff member will help you connect with a provider. During the visit, our clinician will:

  • Review your medical history and recent notes

  • Ask how you are feeling and what has changed

  • Examine you as needed through video and work with onsite staff for vital signs or other checks

  • Explain their recommendations and answer your questions

  • Share a summary with your care team so everyone stays aligned

Your privacy
and consent

Lumina Care follows the same privacy rules and standards as your other healthcare providers. Your information is protected under HIPAA, and any virtual visit is documented in your medical record so your full care team can see what was done and why.

You always have the right to ask questions, involve family members in discussions, and understand how Lumina Care is participating in your care.

Insights and resources from Lumina Care

View all resources

Is Anybody There? Solving the Crisis of After-Hours Care in Skilled Nursing and Long-Term Care Facilities

Read now

The Rules Behind the Care: Understanding Compliance in Skilled Nursing

Read now

When Variability Becomes the Hidden Cost in Skilled Nursing Operations

Read now

Insights and resources from Lumina Care

View all resources

Is Anybody There? Solving the Crisis of After-Hours Care in Skilled Nursing and Long-Term Care Facilities

Read now

The Rules Behind the Care: Understanding Compliance in Skilled Nursing

Read now

When Variability Becomes the Hidden Cost in Skilled Nursing Operations

Read now

Insights and resources from Lumina Care

View all resources

Is Anybody There? Solving the Crisis of After-Hours Care in Skilled Nursing and Long-Term Care Facilities

Read now

The Rules Behind the Care: Understanding Compliance in Skilled Nursing

Read now

When Variability Becomes the Hidden Cost in Skilled Nursing Operations

Read now

Questions about Lumina Care

If you have questions about Lumina Care or what a specific service means, please ask your nurse, social worker, or doctor. You can also reach out to us directly. We are happy to support you, your family, and your care team.

Questions about Lumina Care

If you have questions about Lumina Care or what a specific service means, please ask your nurse, social worker, or doctor. You can also reach out to us directly. We are happy to support you, your family, and your care team.

Questions about Lumina Care

If you have questions about Lumina Care or what a specific service means, please ask your nurse, social worker, or doctor. You can also reach out to us directly. We are happy to support you, your family, and your care team.